Our Story

Our mission

We are specialist makers of custom bags & accessories

Bag Story was born from a desire to help businesses create quality custom bags & accessories at the best value. All our production and customisation processes take place at our own factory in Wuxi, China. By owning the factory, we can guarantee an efficient and transparent supply chain that preserves the integrity of your products across every step, from product development to end delivery. By working with us, you have the guarantee of a quality product made ethically throughout.

We have over 25 year’s experience in creating user-friendly, desirable and well-designed products. Our London team works with you to find the best options for you and your brand – your story, your colour schemes, your designs, your customers and your budget.

How we can help

Our custom-made products fulfil your various needs

We think and act as long-term product partners

Flexibility, choice, innovation

We continually broaden our product universe by identifying new design opportunities and pushing the limits of manufacturing. Get inspired today from our ready-to-go catalogue or create your very own product via our tailor-made solutions.

High quality products, easy to customise

We only select the best materials and manufacturing processes. Our product development expertise and strong quality control processes throughout our supply chain ensure that your product is sourced ethically and preserves its integrity.

Reliable & consistant services

You can rely on us to build your product programme around our offering. Acting as a 1-stop-shop, we take care of all your needs and work with you to grow your business by achieving predictable outcomes time after time.

Ethically sourced products. Sustainable Operations.

Enhanced due diligence process with bonus / malus system and red list controls in place to prevent. Constantly review our operations and commercial partners to ensure full visibility throughout our supply chain. We are committed to 

 

 

Shipments & Deliveries

On-Demand Logistics

For each order, we give you the flexibility to decide how and when you get delivered. 

How we deliver

During the order processing, we’ll present you with the various delivery options and value-add services, so that you can be in control of your costs and decide what’s best for your business. There are no hidden costs!

Worldwide Shipping

Wherever you are, we’ll deliver to you on land, by air or by sea. We work with leading postal service and logistics companies such as UPS, DHL, etc., depending on the country to which your purchase is being delivered.

Our value-add services

Our Delivery Options

 * indicative time based on standard size order

Eco

Delivered in 7-9 weeks

For less urgent deliveries. This is the cheapest option if you are not in a rush.

Opti

Delivered in 4-6 weeks

This is our standard option. Perfect for balancing overall cost and lead time. 

Fast

Delivered in 2-3 weeks

For earliest available delivery. Your order will take priority and be delivered express!

– Our Logistics & Forwarding Partners –

Frequently Asked Questions

Find out more about how we can help grow your business with personalised bags

About design & manufacturing

Of course! We can send you product samples before you make your order decision. We don’t charge for the product sample, however we reserve the right to charge for logistics. Get in touch with us to tell us about your project and we caSamples may Please get in touch and we’ll 

It is important to us that your brand and environmental values are represented in your promotional bags. That is why we offer a wide range of eco friendly personalised bags for you to choose from:

Our team has made sure to find the best cost to quality promotional bags for you. We can say that here at Camaloon you can find one of the best prices in the market. Our best cost to quality promotional bag choices are:

Bag Story offers personalised packaging for every promotional bag that you order. You can choose your personalised packaging from boxes, envelopes and plastic bags, all of which can be full color or one color printed with your logo or image.

Bags are used by absolutely everybody, almost every day. Which is why companies use bags to get their promotional message across. Printing your logo onto your bags is such a simple but powerful piece of marketing, offering wide exposure in the office, at shopping centres, supermarkets, on public transport and in the streets. Business tote bags are a great, eco-friendly option to print and share your brand values with the world. They’re also stylish and comfortable, making them great for merchandising or resale. Their lightweight fabric makes them easy to carry anywhere, and even easier to fly off the shelves! Retail businesses can also take advantage of promoting their designs and their brand by ordering any of our bags, personalised with unique designs, to sell at their shop.

About orders & deliveries

The delivery times of orders depend on the delivery option that you choose before completing your purchase, and also on the type and quantity of items that you have in your basket when purchasing.

We work with leading postal service and logistics companies in Europe, such as UPS, DHL, etc., depending on the country to which your purchase is being delivered. They’re ‘partners’ who allow us to offer you different options for your delivery, to arrive everywhere on time and offer guarantees, as well as services such as tracking your order at any time and managing the delivery.

You’ll know before making the payment for your order. When you process your order and indicate the delivery address, we’ll show you the available delivery options with the delivery dates for each one. If you pay via bank transfer, we’ll confirm the delivery date once we’ve been able to validate the payment.

The customs charges that may be applied by recipient countries outside of the European Union will be paid by you. Camaloon does not have any control over this. Charges may also be applied in the following regions of the European Union: Canary Islands, Martinique, Guadeloupe, French Guiana and Réunion, Saint-Barthélemy, Saint-Martin, Madeira and Azores.

We start making your awesome custom bags or accessories starts right after your payment is received. Due to the bespoke nature of the product, we cannot resell them to other clients – unless they have exactly the same name and logo! Therefore, we cannot modify or cancel your order once the payment is done.

Would you like to start a project with us?

Send a request to our team and we will study your brief to give you the best options for your product needs! We treat each project as unique, so our solutions will always be adapted to your requirements, budget and end goal.

Bags & Backpacks

Backpacks

Duffel Bags

Drawstring Bags

Weekenders

Trolley Bags

Laptop Bags

Shoulder Bags

Briefcases

Tote Bags

Shopping Bags

Promotional Bags

Beach Bags

Bags For Life

Eco Friendly Bags

Delivery Bags

Cooler Bags

Delivery Bags

Wine Bags

Sports Bags

Cycling Bags

Winter Sports Bags

Ball Sports Bags

Hockey Bags

Tennis Bags

Rucksacks

Luggages Bags

Single Luggages

Luggage Sets

Wallets & Purses

Cardholder & Wallets

Purses

Cosmetics & Travel Bags

Water Sports Bags

Vanity Bags & Cases

Jewellery Bags

Travel Organisers

Shoe Bags

Bum Bags

Tablet & Computer Cases

Tablet Cases

Laptop Cases

Gaming Cases

Office Cases

Pencil Cases

Folders

Umbrellas

Big Umbrellas

Pocket Umbrellas

Kids Umbrellas

Company information

About us

ESG Policies

Ordering & Processes

Shipments & Deliveries

Tailor-made Products

Contact us

FAQs

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